Support & Maintenance Plan
The Digital Nomads Support & Maintenance add-on is available with our Pro Business unlimited hosting package, providing great value features and peace of mind for business customers. Most of our clients choose to take this package, recognising the importance of back-ups, updates and the other features as well as the assurance of having technical support on hand to assist with site edits and updates.
Currently £250 + VAT per annum, including Pro Business hosting, features and benefits include: –
Software Management & Updates
We remotely manage your site via our Management Dashboard which allows us to update WordPress and the individual components as new versions are released. We check all sites at least weekly, sometimes more frequently when we have been made aware that important updates have been released.
Our service also includes dealing with any conflicts or compatibility issues and ensuring that your site stays live and working.
We back up your site frequently and automatically transfer back-up files to a different data centre to the one hosting your website. Should anything happen to your site you have the assurance of knowing a full back-up will be available to restore (additional charge applies to restore back-ups).
We use a service to automatically ping your site to check for availability every 5 minutes. In the event of a problem with your site we would be alerted by email and able to respond quickly.
We link your site to Google Analytics and provide visitor statistics within your WordPress website dashboard.
We configure an advanced security plugin, making changes to the default WordPress installation to enhance the security of your site.
We configure a Search Engine Optimisation tool that helps your site rank with Google.
We will install and configure a premium WordPress caching plugin that will speed up your site, improving experience for visitors and enhancing your Google ranking (page speed is a factor taken into account by the search engines).
We will provide advice and support and make minor site edits at no additional charge (typically up to 3 edits per month).
Pro Business hosting, including Support & Maintenance and including the VAT, costs a very reasonable £25 per month (payable monthly, quarterly, bi-yearly or annually via direct debit or invoice).